Hospitality management/hotel and catering
Hotel manager - organises and directs hotel services, such as front-of-house, housekeeping and food and beverage operations, with overall responsibility for staffing and business development.* Restaurant manager - ensures that a restaurant operates efficiently and profitably whilst at the same time maintaining its reputation and ethos, high standards of food, health and safety and business performance.
* Catering manager - plans, organises and develops the food and beverage services of organisations and businesses, including restaurants and bars, as well as catering at events, or services in hospitals or schools.
* Conference centre manager - manages the day-to-day operations and facilities and staff of a conference centre, with accountability for planning, organising and directing services including reception, catering and accommodation.
* Fast food restaurant manager - responsible for safeguarding the financial success of a specific outlet/site and maintaining the reputation of the company by ensuring a fast, efficient service and good standards of staff training.
* Customer service manager - ensures the company they work for satisfies customers’ needs, which could involve managing a team of customer services staff, creating customer service policies or dealing with customers face to face.
Jobs where your degree would be useful
Public house manager - maintains the commercial success of a pub or bar, adapting the premises to ensure that the pub is profitable, pleasant and safe.
* Retail manager - runs all aspects of a department or store in accordance with overall company policy. Improves commercial performance and maximises profit by monitoring sales and ensuring availability of popular stock.
* Event organiser - organises a range of events, from conception through to completion, such as conferences, promotional launches and exhibitions.
* Accommodation manager - has responsibility for the efficient and economic operation of space and accommodation services, typically within a hotel, hospital or educational institution.
* Human resources officer - develops, advises on and implements policies relating to the effective use of personnel within an organisation, such as working practices, recruitment, pay and diversity.
* Tourism consultant - provides specialist management and development services to tourist attractions or tourist areas.
Curriculum
In America, Hospitality and Tourism Management curricula follow similar core subject applications to that of a business degree, but with a focus on hospitality management. Core subject areas include accounting, administration, finance, information systems, marketing, human resource management, public relations, strategy, quantitative methods and sectoral studies in the various areas of hospitality business.In addition to the core coursework above, degree-specific coursework normally includes:
- Restaurant Management (Examples: Management of Food and Beverage Operations, Food Science, Food Selection and Preparation, Food and Beverage Cost Control)
- Lodging Operations (Examples: Lodging Management, Hotel Operations, Resort Timeshare Management, Reservation Sales and Marketing, Hospitality Physical Plant)
- Global Tourism (Examples: Tourism Management, Airline Industry, Sustainable Tourism, Hospitality and Research Methods)
- Attractions Management (Examples: Theme Park Management, Entertainment Arts)
- Event Management (Examples: Event Industry, Catering Management, Hospitality Marketing Management)
- Food Preparation (Examples: Basic Food Preparation, Food Sanitation, Beer and Wine Labs)
In the Philippines, Hospitality and Tourism curriculum are Emerging Studies in Philippine Education. There it is called a Bachelor of Science in Hotel and Restaurant Management (BS-HRM). It follows the American curriculum of Hospitality Management and includes: Culinary Arts, Business Administration, Public Relations, Marketing, Tourism Management, Accounting and Human Resources Studies.
Graduate Placement
Several large hospitality corporations such as Marriott, Hilton Worldwide, IHG, Hyatt, Sasi park, Wyndham, beeran international Parks and Resorts, and various management companies offer internship programs as well as management training programs and direct placements for students majoring in Hospitality and Tourism Management. Similar to other business fields, management training programs and direct placement opportunities are highly competitive.See also
- Hospitality
- Hospitality service
- Hotel manager
- MICE
- Resort Management Career Guide - Getting Started Info
- Global Hospitality Education
- Hospitality Institute in India
Hospitality Management/Hotel and Catering
Whatever options you choose, a degree in hospitality management gives you an in-depth understanding of the structure and operation of the industry and its related sectors. You will be able to identify and respond to the needs of hospitality consumers, employees and organisations. You may also gain business skills, such as financial management, and operations or strategic management, or learn a foreign language. In addition, your degree should enhance your IT, analytical and problem-solving skills. Group work on the course develops teamwork and leadership skills, and your written communication skills are improved through report writing and presentations.
Over the course of your degree you develop a wide mix of subject-specific and technical skills, you should consider these skills developed on your course as well as through your other activities, such as paid work, volunteering, family responsibilities, sport, membership of societies, leadership roles, etc. Think about how these can be used as evidence of your skills and personal attributes. Then you can start to market and sell who you really are, identify what you may be lacking and consider how to improve your profile.
Over the course of your degree you develop a wide mix of subject-specific and technical skills, you should consider these skills developed on your course as well as through your other activities, such as paid work, volunteering, family responsibilities, sport, membership of societies, leadership roles, etc. Think about how these can be used as evidence of your skills and personal attributes. Then you can start to market and sell who you really are, identify what you may be lacking and consider how to improve your profile.
Prospects
In 2010, six months after graduating, over 75% of graduates in hospitality-related subjects had entered employment in the UK or overseas. Of those who were in work, around 44% went into management roles within the commercial, industrial and public sectors, including hotel and restaurant management. Around 9% found work as business, finance and associate professionals, which are common routes open to graduates with a management qualification.
Over a quarter of graduates were employed in clerical, secretarial, retail, catering, waiting and bar jobs. This figure indicates the value of work experience as a way of getting in to the hospitality sector and possibly gaining internal promotion. Approximately 7% were assumed to be unemployed.
Over a quarter of graduates were employed in clerical, secretarial, retail, catering, waiting and bar jobs. This figure indicates the value of work experience as a way of getting in to the hospitality sector and possibly gaining internal promotion. Approximately 7% were assumed to be unemployed.
Where are the jobs?
Many larger chain hotels or restaurants offer graduate management programmes, providing a fast-track to management positions and also experience in a range of operations.
Opportunities exist in hotels and restaurants, and hospitality graduates can also find work in catering, conference and events management, the entertainment and leisure sector, and food service management. There are also hospitality opportunities in universities, hospitals, transport, the armed forces and throughout the public sector.
Opportunities exist in hotels and restaurants, and hospitality graduates can also find work in catering, conference and events management, the entertainment and leisure sector, and food service management. There are also hospitality opportunities in universities, hospitals, transport, the armed forces and throughout the public sector.
Jobs directly related to your degree
- Hotel manager
- Restaurant manager
- Catering manager
- Conference centre manager
- Fast food restaurant manager
- Customer services manager
Jobs where your degree would be useful
- Public house manager
- Retail manager
- Event organiser
- Accommodation manager
- Human resources officer
- Tourism consultant
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